Stuck in Pending Restart status even after reboot

[JasonWalker]

You probably need to add entries to the PendingFileRenameOperations exclusion list, so the systems are not flagged as ‘pending restart’ when there are entries there; then the systems would only flag as ‘pending restart’ based on BigFix actions, not because something else on the machine is flagged as Pending Restart.

Have a look at the this thread for details:

Pending restart status issue

With the setting _BESClient_ActionManager_PendingRestartExclusions=:; all entries in the Microsoft registry key HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations are ignored because every entry is a path containing a colon. Using this colon followed by semicolon value, this is a wildcard approach that some customers have used with this client setting.

To exclude everything in PendingFileRenameOperations, you could send an action for

setting "_BESClient_ActionManager_PendingRestartExclusions"=":;" on "{parameter "action issue date" of action}" for client