We are looking to start using SSA “selfservice application” and we are testing it. We are seeing a strange thing happen, we are getting alerts of windows updates to install, but there are none when you open up the SSA.
it does not seem to happen on all machines, but enough to make it worrying if we start using it.
We had one today where the server team sent a baseline of windows updates to a dynamic group of servers, windows workstations that have the SSA installed were getting popups that updates were available, but if you opened the SSA there were no updates showing up. we did not see this behavior with the Bigfix support center before the SSA was installed. This behavior only showed up after SSA was installed on a machine. not sure it makes a difference, but our Bes is on Patch 13.
any ideas what might be causing this?