SOLVED: Cannot see the Query app in WebUI

Usage and Config Platform
1

I just did the upgrade to 9.5.2 in my test environment as I really wanted to try out the Query tool. The upgrade went successfully but I do not see Query listed in the apps like what is shown in http://www.ibm.com/support/knowledgecenter/SSTK87_9.5.0/com.ibm.bigfix.webui.doc/WebUI/Admin_Guide/c_apply_webui_permissions.html

Also when I log in to the WebUI, I do not see it there either.

When I go to https://:52315/api/session, I see the following output

    <BESAPI xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="BESAPI.xsd">
<Session Resource="https://<servername>:52315/api/session">
<Operator>id@domain.com</Operator>
<UserID>2</UserID>
<EffectivePermissions>
<MasterOperator>true</MasterOperator>
<CustomContent>true</CustomContent>
<ShowOtherActions>true</ShowOtherActions>
<CanCreateActions>true</CanCreateActions>
<CanLock>true</CanLock>
<CanSendMultipleRefresh>true</CanSendMultipleRefresh>
<CanSubmitQueries>true</CanSubmitQueries>
<PostActionBehaviorPrivilege>AllowRestartAndShutdown</PostActionBehaviorPrivilege>
<ActionScriptCommandsPrivilege>AllowRestartAndShutdown</ActionScriptCommandsPrivilege>
<UnmanagedAssetPrivilege>ShowAll</UnmanagedAssetPrivilege>
<InterfaceLogins>
<Console>true</Console>
<WebUI>true</WebUI>
<API>true</API>
<Applications>
<Name>custom</Name>
<Name>patch</Name>
<Name>swd</Name>
</Applications>
</InterfaceLogins>
</EffectivePermissions>
</Session>
</BESAPI>

Any thoughts?

Thanks

Martin

2

Martin,

The Query App will only appear if you are licensed for Lifecycle or Security and Compliance – are you licensed for either of these?

Bill

2 Likes
3

Ah that makes sense. I have only enabled Patch and did not add Compliance in my test environment.

Is that noted somewhere and I missed it?

Thanks

Martin

4

It’s easy to miss and a really important detail! It was in the 9.5.2 announcement:

1 Like
5

Ok. I missed it :smile:

Thanks

6

I have 9,.5.2 - I have Compliance and Life cycle - all working fine. I cannot see the Query stuff in the WebUI nor do I see it in the BigFix console:

Pasted image950Ă—506 42.6 KB

7

Do you know if this is included if licensed for Starter Kit for Lifecycle Management?

8

It would not be in the console. You would have to open the WebUI through a browser and there is just a button on the top right that says “Query”

9

Sorry I re-looked at your image and you are missing the “query” app

This suggests something hasn’t gathered correctly?