Software distribution wizard

(imported topic written by cstoneba)

I’m running 2 TEM Servers running DSA on v8.2.1312. I just used the Windows Software Distribution wizard in the BES Support site to upload a file and create a task. Everything worked fine, but when I pushed the task it created, I receive the error:

Download error: “Windows Error 800c0005: The system cannot locate the resource specified.”

I confirmed that the file “…\BES Server\wwwrootbes\Uploads<sha1>\file.tmp” exists on both BES Root Servers, but the file doesn’t appear to be in the directory “…\BES Server\wwwrootbes\bfmirror\downloads\sha1”.

Anyone know why the download is failing? thanks

(imported comment written by cstoneba)

I had to change the Internet Explorer proxy settings on our 2 BES Root servers so that the URL of the bes server didn’t go out to the internet. Now it works.