Thanks for the clarification. I didn’t fully understand the problem you’re facing.
Not every discoverable software component has a usage signature, and since this report is aggregating at the Publisher level, it is difficult to see from this view which individual products are in your data set.
That being said, you might look into the following areas:
- Run the Usage per Computer Report. Do you have data for the computers you expect?
- Do all of the computers participate in collecting Application Usage statistics? You can check to see that all your computers have the following three computer settings:
- _BESClient_UsageManager_EnableAppUsageSummary
- _BESClient_UsageManager_EnableAppUsageSummaryApps
- _BESClient_UsageManager_EnableAppUsageSummaryPath