Skype and Jabra Direct headsets

Ran into a problem where several of our clients were failing with a “Relevance Substitution Failed” in the client logs when trying to install any of the Skype (regular, not for business) updates…
I took the failing line from the Action Script edited out the wait msiexec /x and using QnA, found the key to which it was failing on…
Turns out, the registry entry was for “Skype Integration” which is from GNE Netcom who are involved in the Jabra Direct application for Bluetooth headsets we use (Jabra Go) with our Avaya phone setup…
Anyway The Action line needs to be changed to include AND not contains “Skype Integration”

Thus…
wait msiexec /x {name of key whose (name of it starts with “{” and (it contains “Skype” AND it != “Skype Click to Call” AND it does not contain “Toolbars” AND it does not contain “Skype for Business” AND it does not contain “Skype Integration”) of (value “DisplayName” of it as string)) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of registry} /qn /norestart

Perhaps future Skype Fixlets can integrate that exclusion too ?

good find. will add this to an internal request.

@jgo Another one popped up today too “Skype Web Plugin”

So Relevance 7 should now read…
exists keys whose ((it contains “Skype” AND it != “Skype Click to Call” AND it does not contain “Toolbars” and it does not contain “Update for Skype for Business” AND it does not contain “Skype Integration” AND it does not contain “Skype Web Plugin” ) of (value “DisplayName” of it as string)) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of registry

And the Action line should now read…
wait msiexec /x {name of key whose (name of it starts with “{” and (it contains “Skype” AND it != “Skype Click to Call” AND it does not contain “Toolbars” AND it does not contain “Skype for Business” AND it does not contain “Skype Integration” AND it does not contain “Skype Web Plugin”) of (value “DisplayName” of it as string)) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of registry} /qn /norestart