Service-specific error 28?

Usage and Config Platform
1

(imported topic written by Brandon91)

If its not one thing, its another… This time we have a machine whos client will not start. Logs the following error:

The BES Client service terminated with service-specific error 28 (0x1C).

2

(imported comment written by jessewk)

Hi Brandon,

There is some very extensive logging available through the EMsg setttings.

See this KB article: http://support.bigfix.com/cgi-bin/kbdirect.pl?id=186

Try setting the detail level to 10,000 and you’ll get a lot more info than you really want I suspect.

Also try running the diagnostics tools:

http://support.bigfix.com/bes/misc/diagnostics

Jesse

3

(imported comment written by sgreenwall91)

Are there any general troublshooting steps for clients that have a client installed but the service won’t start or the client is installed and the service running but doesn’t report back the the BES Server?