Servers are not reported state in console

I have seen few servers are in not reported state.

Try right-clicking them and use the “Send Refresh” command.

Many properties will only be reported up when they change. I’ve seen instances where a client might have been removed from the database by either right-click and “renove from database”, or by using the BES Computer Remover utility. When they report again they are re-added to the console, but some of the properties don’t come back unless the client reports them again. The “Send refresh” command will trigger a full report on all properties and may take several minutes to complete.

i did send refresh multiple times but still some servers are still in not reported in console