Server not Downloading Fixlets

Usage and Config Platform
1

(imported topic written by lthakadu91)

I have just completed the installation of the server. The license and server registration worked fine but I’m not receiving any fixlets. When I check the Gather Status Report I get this error message, any idea what this is all about?

Failed:

Id: 1 Date: Sun, 22 May 2011 15:50:19 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/bessupport

Error Message: 1: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather … 306078171: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error: the system cannot locate the resource specified.

2

(imported comment written by BenKus)

Are you using a proxy? If so, have you set it up to work with BigFix? http://support.bigfix.com/cgi-bin/kbdirect.pl?id=105

Ben

3

(imported comment written by lthakadu91)

Thanks Ben, I’ll check and let you know