Self-Service Portal error

Usage and Config MDM
1

Get error
Server configuration error: Invalid response: HTTP 401
When I login to the Self-Service Portal

2

I would take a look at the Self Service Application:

ftp://public.dhe.ibm.com/software/tivoli/IEM/9.5/Lifecycle/SelfServiceApp_Device_Owners.pdf
ftp://public.dhe.ibm.com/software/tivoli/IEM/9.5/Lifecycle/SelfServiceApp_Install_Config.pdf
-Jgo

3

Thanks for you help.
Fixed the issue.
The problem was i include \webreport at the end for the URL for Webreports during the SSA setup instead of just the port number
Example Wrong (https://bigfix.com\9081\Webreport)
Example Current (https://bigfix.com\9081)

4

think you mean https://bigfix.com:9081

2 Likes
5

Yes, correction
Example Wrong (https://bigfix.com:9081\Webreport)
Example Current (https://bigfix.com:9081)