SCA admin access

Usage and Config Security
1

Hi all,

Is there anyway to get admin access on SCA, when we do not have it?
We are in a bad situation, where we completely lost the credential. Both username and password of SCA admin. Anyway to get it back?

Regards,

Dilu

2

You would need access to the SQL database and you’ll have to insert a local account with a known password. I know there is a password hash that IBM support uses for this particular situation where you can replace the password of a user with the password “bigfix” but I don’t have that hash.

1 Like
3

If it’s too difficult to insert a hashed password, another option is to upgrade a different user into an admin user.

To do this, insert a row into the table roles_users where user_id is the user you want to be an admin, and role_id is 0.

Then set computer_group_id of the user to 0 to grant it access to all computer groups.

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5

For others that encounter this issue, please contact IBM BigFix Support.