RHEL Patching failure

Usage and Config Patch
1

Patching RHEL 7 machines but receiving below error:
kernel-tools-libs-3.10.0-1160.147.1.el7.x86_64 grub2-pc-modules-2.02-0.87.el7_9.16.noarch python-libs-2.7.5-94.el7_9.3.x86_64 python-2.7.5-94.el7_9.3.x86_64 gnupg2-2.0.22-5.el7_9.1.x86_64 perl-libs-5.16.3-299.el7_9.1.x86_64 libpng-1.5.13-8.el7_9.2.x86_64 grub2-tools-extra-2.02-0.87.el7_9.16.x86_64 grub2-pc-2.02-0.87.el7_9.16.x86_64 java-1.8.0-openjdk-1.8.0.482.b08-1.el7_9.x86_64 mariadb-libs-5.5.68-1.el7_9.1.x86_64 libpng-devel-1.5.13-8.el7_9.2.x86_64 perl-Pod-Escapes-1.04-299.el7_9.1.noarch kernel-headers-3.10.0-1160.147.1.el7.x86_64 java-1.8.0-openjdk-headless-1.8.0.482.b08-1.el7_9.x86_64 openssl-libs-1.0.2k-26.el7_9.1.x86_64 glib2-2.56.1-11.el7_9.x86_64 tzdata-java-2026a-1.el7.noarch libsoup-2.62.2-11.el7_9.x86_64 perl-macros-5.16.3-299.el7_9.1.x86_64 python-perf-3.10.0-1160.147.1.el7.x86_64 kernel-tools-3.10.0-1160.147.1.el7.x86_64 python3-libs-3.6.8-21.el7_9.3.x86_64 grub2-2.02-0.87.el7_9.16.x86_64 perl-5.16.3-299.el7_9.1.x86_64 grub2-tools-2.02-0.87.el7_9.16.x86_64 openssl-1.0.2k-26.el7_9.1.x86_64 python2-pyasn1-0.1.9-7.el7_9.2.noarch kernel-3.10.0-1160.147.1.el7.x86_64 grub2-tools-minimal-2.02-0.87.el7_9.16.x86_64 grub2-common-2.02-0.87.el7_9.16.noarch python3-3.6.8-21.el7_9.3.x86_64
32084 : 2026-04-14 11:21:25 : INFO : Set timout: 585 seconds
32084 : 2026-04-14 11:21:25 : ERROR : Dependency resolution failed.
32084 : 2026-04-14 11:21:25 : ERROR : Exit Code: 1
Loading "yum-rhsmplugin" plugin
Config time: 0.010
Yum version: 3.4.3
Setting up Package Sacks

There are no enabled repos.
Run "yum repolist all" to see the repos you have.
To enable Red Hat Subscription Management repositories:
subscription-manager repos --enable
To enable custom repositories:
yum-config-manager --enable

32088 : 2026-04-14 11:21:25 : ERROR : yum command not continue, last command exit code is not 0

When check in the bigfix plugin portal configuration: All the certificates are valid.

RHSMPlugin.exe --check-cert-validity
1780 : 2026-04-14 11:37:01 : Level 1911 : RHSM Download Plugin version 1.0.12.0. Gonna get to work now.
1780 : 2026-04-14 11:37:01 : INFO : Using regular HTTP wrapper.
1780 : 2026-04-14 11:37:01 : INFO : Reading allowrepos.cfg.
1780 : 2026-04-14 11:37:01 : INFO : 10 of the certificates in the cert directory are valid.

Any suggestions?

2

There should be some RHSMPlugin commands to list which repos are accessible by your Red Hat license. RHEL 7 is end-of-life, so I think your entitle would need to cover EUS / ELS entitlements in order to reach RHEL 7 repos, so I'd check for that first.

3

Go to the plugin directory on your server, default location is..

"c:\Program Files (x86)\BigFix Enterprise\BES Server\DownloadPlugins\RHSMProtocol"

Check the allowrepos.cfg (notepad file) and make sure you have all checked to "Yes", or change them all to yes and then save

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Then open up an elevated command prompt, in that folder, and use the following command.

.\RHSMPlugin.exe --check-baserepos

You can also do "ALL" repos,

.\RHSMPlugin.exe --check-allrepos

I usually dump this to a log for searching abilities.

.\RHSMPlugin.exe --check-baserepos>>reposlog.log

If you dump to a log, you may have to hit enter when you know for sure it is done, because there is a prompt at the end that asks you if you want to update the repo black list.

When it finished, the results are listed at the bottom. They look like this...

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3 Likes
4

we are mainly looking for RHEL7 x86_64

10452 : 2026-04-14 11:30:54 : INFO : Base Repos Test Summary
10452 : 2026-04-14 11:30:54 : INFO : Certs in can access 15 / 22 Base Repos:

10452 : 2026-04-14 11:30:54 : INFO : server-10-x86_64: Red Hat Enterprise Linux 10 for x86_64 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-9-x86_64: Red Hat Enterprise Linux 9 for x86_64 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-9-addons-x86_64:Red Hat CodeReady Linux Builder for x86_64
10452 : 2026-04-14 11:30:54 : INFO : server-9-ppc64le: Red Hat Enterprise Linux 9 for Power, little endian - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-9-s390x: Red Hat Enterprise Linux for IBM z Systems 9 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-8-x86_64: Red Hat Enterprise Linux 8 for x86_64 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-8-addons-x86_64:Red Hat Enterprise Linux 8 for x86_64 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-8-ppc64le: Red Hat Enterprise Linux 8 for Power, little endian - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-8-s390x: Red Hat Enterprise Linux for IBM z Systems 8 - BaseOS (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-7-ppc64le: Red Hat Enterprise Linux 7 for IBM Power LE (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-7-s390x: Red Hat Enterprise Linux 7 for System Z (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-7-x86_64: Red Hat Enterprise Linux 7 Server (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-6-s390x: Red Hat Enterprise Linux 6 for System Z (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-6-x86_64: Red Hat Enterprise Linux 6 Server (RPMs)
10452 : 2026-04-14 11:30:54 : INFO : server-6-x86: Red Hat Enterprise Linux 6 Server (RPMs)
10452 : 2026-04-14 11:30:54 : INFO :
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5

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6

Seems repository can only access 15 out of 22. Bro did you tried running check repos command as suggested by @D.Dean

7

required repositories are enabled.

8

10452 : 2026-04-14 11:30:54 : INFO : Certs in can access 15 / 22 Base Repos:
This is the line

9

issue is resolved, it is related to plugin.ini which is pointing to default directory.

Thanks everyone

2 Likes