(imported topic written by BenKus)
Hi everyone,
We recently isolated an issue where a computer would not force restart if the screen was locked if using the “Pending Restart” Fixlet. The symptoms would by that you force a restart and if the screen on the end-users computer was locked, you would see a voluntary restart dialog waiting when you unlocked it (even though you picked “Force Restart”).
The issue was related to having an action command of “restart” in the actionscript and then adding the “force restart” behavior in the Take Action Dialog.
The issue was resolved by removing the “restart” command from the “Pending Restart” Fixlet message. If you commonly use this Fixlet, please make sure you correctly pick the restart options in the Take Action Dialog.
Thanks for those of you who reported this and helped us track it down.
Ben