Resolve User Name

Reporting
1

(imported topic written by amylyerly91)

I am trying to use BES Reports to pull a report with all computers with a particular installed application and the name of the user for the machine. I have a report that can do this, however, the user name is our user ids that are assigned to people. For example, the user name shows as “ad063”, but the actual name I would like is “Amy Lyerly”. Is there a way to resolve the user id to the name? I know in another product this can be done by using the Exchange Display Name. Any help you could provide would be greatly appreciated!

2

(imported comment written by BenKus)

Hi amy,

There is no capability built into the web reports to resolve against a third-party directory service. You would need to make some sort of custom integration piece to grab the report from BigFix and then correlate it with Exchange or Active Directory or whatever other data source.

Ben