Reporting problem

Computers do not report that they have Microsoft Office 2019 installed.

In the details of the computer we can see that Office 2019 is installed. Is there any way to fix this ?

Installed versions of components

BigFix-BES-9.5.14.73
BigFix-BES-Console-9.5.14.73
BigFix-BES-Relay-9.5.14.73
BigFix-BES-ServerAPI-9.5.14.73
BigFix-BES-Client-9.5.14.73
BigFix-BES-WebUI_Service-9.5.14.73
BigFix-BES-Server-9.5.14.73