As of right now, if a Target is being configured as Unattended. The only way to start a session will be through “Active” session other options are greyed out. This can be an issue if you want to allow access with “Monitor” only permissions for example.
https://bigfix-ideas.hcltechsw.com/ideas/BFLCM-I-226
Wish to hear feedback about this scenario from Other Remote Control users!
The Customer Support was able to reproduce it and also will publish KB about this behavior.