Relay Upload issues

I’m having issues with file uploads getting to the root server. I can see a file uploaded from the client, and see it in the “UploadManagerData\BufferDir\sha1” directory of the relay. I can not see the file moving from the relay into the root server. I’m not sure of next steps to troubleshoot. I have looked in the “BES Relay\logfile.txt”, but not seeing any indication of errors are problem with the files.

Would anyone be able to point me in the right direction?

@Brball, please take a look at https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0096766 as it’s likely the issue.