Relay logs showing NoMastheadMatchesURL

Usage and Config
1

Hello people!

I have a relay showing some strange messages on the logfile.txt under the BESRelay. I don’t know what problems it may be causing, but it’s kind of annoying.
I have found related topics on the internet, but nothing like this so far, because generally this " NoMastheadMatchesURL" is followed by an URL, something that in my case isn’t true.

Here’s a screenshot of the logs:

image

Thu, 18 Jan 2024 23:29:53 -0300 - 1032 - 7: class NoMastheadMatchesURL
Thu, 18 Jan 2024 23:35:38 -0300 - 7704 - 7: class NoMastheadMatchesURL
Thu, 18 Jan 2024 23:37:42 -0300 - 5496 - 7: class NoMastheadMatchesURL
Fri, 19 Jan 2024 00:00:54 -0300 - 6572 - 7: class NoMastheadMatchesURL
Fri, 19 Jan 2024 00:06:36 -0300 - 7796 - 7: class NoMastheadMatchesURL
Fri, 19 Jan 2024 00:07:52 -0300 - 2128 - 7: class NoMastheadMatchesURL

So how do I know which URL is returning this problem? Have any of you ever seen this problem?

Thank you.

2

Basically the error means the requested site with ID 7 doesn’t exist on the source.
I’d suggest to verify from the Console there are no pending license updates and then try to reset the site or the whole relay:
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0074262
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0079078

2 Likes
3

If that doesn’t work, contact support.