Relay auto selection issue

system · December 4, 2009, 11:29am

(imported topic written by user-removed00191)

I got my Main BES server running in my server subnet.

I already setup another relay also in the server subnet.

I also got relay in my DMZ subnet.

I got multiple user subnets in HQ and we got almost 500 client in HQ.

All BES Client are on automatic relay selection

Is there any way I can keep BES Client just to reach the relay in server subnet and dmz subnet rather than hitting the Main BES server without doing the below:

using manual selection - most of my users are mobile and need them to maintain automatic relay selection in case they are in any of my subsidiaries
block user subnets to Main BES server using firewall - my firewalls are on manage service so the process is very hectic for us.
not using the Affiliation group - not so confident in ensuring this will work.

BenKus · December 4, 2009, 9:36pm

(imported comment written by BenKus)

Hi nazimshah,

In this model, the agents are only supposed to use the main server if it is closer than any other relay (or if they can’t find the server for some reason)…

Try this if possible:

Put up a new relay (in the same subnet as the BigFix Server if possible).
Make that relay the “failover” relay for all agents. (See the setting _BESClient_RelaySelect_FailoverRelay at http://support.bigfix.com/bes/misc/besconfigsettings.html).

That should take care of the issue.

Ben

system · December 7, 2009, 5:42am

(imported comment written by user-removed00191)

Hi Ben,

Thanks for the info. I already setup a new relay and it looks like a lot of clients already automatic go to the relay. didn’t even manipulate any settings yet. i will continue to monitor the behaviour and see if it is acceptable or not before anything else