RegisterOnce: GetURL failed - General transport failure. - SOCKET RECEIVE (winsock error -10)

RegisterOnce: GetURL failed - General transport failure. - SOCKET RECEIVE (winsock error -10) - registration url - http://xyz :52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe60&ClientVersion=9.2.14.10&Body=16290058&SequenceNumber=42&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://ETAMTSVDIEMC01.MTAAS.LOCAL%3a52311&AdapterInfo=00-50-56-84-6e-61_10.37.34.0%2f24_10.37.34.13_0

Have a look at the following:

I am also facing the same error.
ICU report character set: UTF-8 - Transcoding Disabled
ICU fxf character set: windows-1252 (Latin 1 / Western European) - Transcoding Enabled
ICU local character set: UTF-8 - Transcoding Disabled
At 00:00:35 +0200 -
RegisterOnce: GetURL failed - General transport failure. - socket timeout error - registration url - http://se06mgmilmtp01.mgm.om:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=RegisterMe&ClientVersion=9.5.10.79&Body=0&SequenceNumber=2567&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://se06mgmilmtp01.mgm.om%

could someone help how to debug this issue?
any inputs?

Given a socket timeout, can you confirm network connectivity from the Client in question to the Relay on port 52311?

Firewall open fixed the issue

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