Regapp and 2 version of same executable

Content Authoring
1

(imported topic written by jr6591)

We have 2 version of Remedy on some systems. I am trying to find out who has what version. Regapp only gives me one version of a registered exe, but I know 2 copies exist (in different folders) and they both exist in Add/Remove Programs.

Q: if exists file “C:\UserApps\Remedy\aruser.exe” then file “C:\UserApps\Remedy\aruser.exe” as string else “<n/a>”

A: “aruser.exe” “5.0.1.0” “Remedy User Application” “5.0.1.11” “Remedy Corporation”

Q: if exists file “C:\UserApps\AR System\User\aruser.exe” then file “C:\UserApps\AR System\User\aruser.exe” as string else “<n/a>”

A: “aruser.exe” “6.3.0.0” “Remedy User Application” “6.3.0.015” “Remedy, a BMC Software company.”

Q: version of regapp “aruser.exe”

A: 5.0.1.11

Any ideas why?

2

(imported comment written by SystemAdmin)

Hmm, try this jr:

q: versions of regapps whose (name of it contains “aruser.exe”)

3

(imported comment written by jessewk)

jr,

The API called by the regapp inspector effectively just iterates through the sub-keys of HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths

Likely there is only entry for aruser.exe and it points to the 5.0.1.11 version.