Red Hat patching failed

Hi, I’ve been struggling to patch some Red Hat servers for some time now & feel like I’m hitting my head against a brick wall. I’ve downloaded the server Identity Certificate from Red Hat & copied in into a folder in the certs folder, but BigFix doesn’t appear to like it? The logs are also complaining about the certificate on the site too?..

3109 : 2018-05-15 13:23:24 : INFO : Download failed for Handling ValueError exception with message: SSL key is None. Will retry.
3109 : 2018-05-15 13:23:24 : WARNING : No Entitlement Certificate(s) found in ‘/var/opt/BESServer/DownloadPlugins/RHSMProtocol/certs/Server’.

Can anyone help at all?



We just went through a similar exercise.

Make sure you follow all the steps in the setup guide:!/wiki/Tivoli%20Endpoint%20Manager/page/Using%20the%20Red%20Hat%20Subscription%20Management%20(RHSM)%20download%20plug-in

We had some issues getting the RHSM plugin set up, and I know we tried a couple different cert types before getting it right.

Thanks Martin, I was using the wrong cert. It works great now. Thanks for the help.


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Good job, and good luck :slight_smile: