We’re using the Archive Now feature to collect logs from our clients for troubleshooting purpose. This is working fine, however noticing that files > 19-20MB are not getting processed and file(s) are not copied to the individual folder. Is there somewhere settings that needs to be set for these file(s) to be processed correctly.
these are file(s) when I check the folder on the Root Server \BigFix Enterprise\BES Server\UploadManagerData\BufferDir\Temp
_152b4c718845f71bc99ae16954ec9e6872c6047e 5/2/2022 25,499KB
_81462e58bb7092a3b1c52ff6ecfbab9209a6cd29 5/4/2022 39,024KB
The last one is from test workstation and it’s been forwarded from Client - local relay - regional relay - Root Server
At 15:42:49 +0200 -
[ThreadTime:15:42:49] Starting upload of file ‘8b55128128ed805d5ef196d9221c2947879c481832bed4ab3ff8155fb224b740’ of size 39960059
At 15:43:41 +0200 -
[ThreadTime:15:43:40] Successfully uploaded file ‘C:\Program Files (x86)\BigFix Enterprise\BES Client__BESData__Global\Upload\sha256\8b55128128ed805d5ef196d9221c2947879c481832bed4ab3ff8155fb224b740’
Any ideas, suggestions are welcome.