Query on BigFix PMR Support License

Does BigFix PMR Support license comes with BigFix Product License or We need to purchase both the licenses separately ?

BigFix is now owned and supported by HCL, you should be entitled for support with any BigFix license.

If you only have ILMT (which uses BigFix as it’s back-end), you’d still contact IBM for support, but otherwise it’s HCL now.

If you don’t know your support info, you can submit a guest ticket through https://support.hcltechsw.com/csm?id=guest_csm_creation and we can help you sort it out.