(imported topic written by sid.lucas91)
OK,
So our company is new to the product. We had a scheduled meeting with a tech for training today. But it fell tough because the boss had an emergency to deal with.
As it stands. It looks like the install is working from the logs. But its is reporting back via the server that it has failed.
Tried a few things.
Cleaning the registry for Symantec.
Uninstalled BigFix
Nuked Program Dir files.
Reinstalled.
Install failed.
Action Script Execution Detail
Completed // action script to deploy CPM Endpoint application
Completed begin prefetch block
… Reduced
Completed endif
Logfile:
… Reduced
At 15:17:51 -0700 - Trend Core Protection Module (http://sync.bigfix.com/cgi-bin/bfgather/trendcpm)
Command succeeded (Exit Code=2) waithidden “C:\Program Files\Trend Micro\Core Protection Module\TMCPMCLI.exe” CONFIG -i “C:\Program Files\Trend Micro\Core Protection Module\global.ini” (fixlet 1211)
At 15:17:53 -0700 - Trend Core Protection Module (http://sync.bigfix.com/cgi-bin/bfgather/trendcpm)
Command succeeded regset "
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\CPM
" “SetCPMGlobalSettingsActionID”=“1211” (fixlet 1211)
At 15:17:58 -0700 - Trend Core Protection Module (http://sync.bigfix.com/cgi-bin/bfgather/trendcpm)
Command succeeded regset "
HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\CPM\client
" “InstallTime”=“Fri, 02 Apr 2010 15:18:34 -0700” (fixlet 1211)
At 15:17:59 -0700 - Trend Core Protection Module (http://sync.bigfix.com/cgi-bin/bfgather/trendcpm)
Command succeeded (No pending restart) action may require restart {“CPM_DEPLOY”} (fixlet 1211)
At 15:18:01 -0700 -
ActionLogMessage: (action 1211 ) ending action
At 15:18:02 -0700 - actionsite (http://10.70.1.60:52311/cgi-bin/bfgather.exe/actionsite)
Not Relevant - Core Protection Module - Endpoint Deploy (fixlet:1211)
At 15:18:37 -0700 -
Report posted successfully.
Yet… I get this on the report…
Summary
The action failed.
This action has been applied 1 time and will not be applied again.
Status Failed
Start Time 4/2/2010 3:22:06 PM
End Time 4/2/2010 3:23:25 PM
And the system still shows up to be deployed, as it should.
I may not know what I’m looking for, but any hints would be appreciated.