Publishing Problem: Updates for Windows Applications version 1924

JasonWalker 2023-03-20 18:38:15 UTC #1

The BigFix Team is aware of a publishing problem affecting Updates for Windows Applications, site version 1924, published earlier today. We are working on a resolution and should have an update published shortly.

This issue causes the “Updates for Windows Applications” site to appear to have zero fixlets, and also an error is observed in Web Reports referencing “Background error: Background thread general file I/O error: 2”

Plan for status update on this post within the next hour.

Updates for Windows Applications version 1924

JasonWalker 2023-03-20 19:24:21 UTC #2

The root cause has been identified and an updated site publish is in work.

JasonWalker 2023-03-20 19:42:12 UTC #3

Updates for Windows Applications site version 1925 has been published and corrects the problem.

BigFix Servers should gather the updated site contents automatically. If a faster refresh is needed you may select the site and click the ‘Gather’ button to force an update. The site should gather and show fixlets within a few minutes. You may monitor the “BES Server\GatherDBData\GatherDB.log” file on the root server to view gather status.

It may be necessary to restart the BigFix Web Reports service to clear the “Background error” message.