(imported topic written by jocelyn91)
Hi everyone,
I am trying to “promote” a console operator to administrator. I could not find a way to do that with the BES Administration Tool.
So I though I was being smart and deleted the user, then tried to recreate it with the proper permission. Alas I am being told that you can not create an administrator with the same name as a previous operator…
Also we are using “NT authentication” so creating a user with a different name will not fly.
I feel I am stuck.
Any idea?
(imported comment written by BenKus)
Hi jocelyn,
Unfortunately, I don’t know if there is a good way to fix this issue… There is a very specific reason related to the openssl digital signature libraries that we use that will cause all sorts of nasty problems if a non-master operator is promoted to a master operator (even if the nmo is deleted first). We hope to restructure some of the way this works in the future to allow this operation, but I guess that doesn’t help you now…
You probably can do this though:
- Make a new user in BES Admin just as you would if they were a new user… Except use a different username (like “bob-admin”)…
- Go into SQL Server Enterprise Manager and make sure that the real NT User (bob in this case) is a member of the “bes-console-operator” role, which will give them access to the database.
- Give the user their new keys and have them login using “bob-admin” and the new keys.
I think that will work…
Ben