Problem of ibm license metric tool (iltm)

I have a problem on iltm web report about Hardware Inventory report not sync with the BigFix Console. What should I do ?
Thank you sir.

I would start by looking at the health of your Data Imports and see if there are any errors in the logs.

I would also open a PMR on this as you will get a more immediate response/assistance on this issue.

Read about how to register and file a PMR / SR here: http://www-01.ibm.com/software/support/servicerequest/quick_start.html62

Direct link to the PMR / SR tool: https://www-947.ibm.com/support/servicerequest/newServiceRequest.action

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@maitree123, have you had successful ILMT imports? If so, when did the imports start failing?

import data is successful but data in iltm difference in real hardware.

IILMT import is successful but data in ILMT and real hardware are difference.