Problem Deploying Flash & Java

Usage and Config Patch
1

(imported topic written by jnichols91)

I’m having the following errors deploying Java and Flash updates:

Action: Java Runtime Environment 6 update 31 (JRE 5 & 6 Installed)

Download error: “Error processing completed download: Requested SHA1 93e2f7811495f65081a83e0760b11cae9fa85ef0 does not match actual SHA1 43eabe42bb8d6e8dfe33f3a815f265ac5d5bb586”

Download requested on server:

URL: http://download.oracle.com/otn-pub/java/jdk/6u31-b05/jre-6u31-windows-i586.exe

SHA1: 93e2f7811495f65081a83e0760b11cae9fa85ef0

Size: 5,307 bytes

Next retry: 8 minutes. Retry now

Action: Flash Player 11.1.102.63 Available - Internet Explorer

Download error: “Error processing completed download: Requested SHA1 a4c79c4328b655b0ef0f9fdde705ab33f6ecce4f does not match actual SHA1 95c77dbeacb02a501e2cca349690774644bea3d5”

Download requested on server:

URL: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_ax_32bit.exe

SHA1: a4c79c4328b655b0ef0f9fdde705ab33f6ecce4f

Size: 4,125,344 bytes

Next retry: 7 minutes. Retry now

Action: Flash Player 11.1.102.63 Available - Internet Explorer (Windows 7) (x64)

Download error: “Error processing completed download: Requested SHA1 6fc50c920c0b6e3bb5d3d8e6665189ad6c58ad3a does not match actual SHA1 4edf319be1bdcbf7022cf24edff345a81ac9ba3b”

Download requested on server:

URL: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_ax_64bit.exe

SHA1: 6fc50c920c0b6e3bb5d3d8e6665189ad6c58ad3a

Size: 8,767,136 bytes

Next retry: 4 minutes. Retry now

Action: Flash Player 11.1.102.63 Available - Firefox/Mozilla

Download error: “Error processing completed download: Requested SHA1 8fd4c031c3975028c014d09fe0544c4fdc6f310a does not match actual SHA1 c81ed2e05a7f1f62777517638f8409f02c42ac8d”

Download requested on server:

URL: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe

SHA1: 8fd4c031c3975028c014d09fe0544c4fdc6f310a

Size: 4,139,168 bytes

Next retry: 2 minutes. Retry now

2

(imported comment written by jnichols91)

It looks like Adobe released a new version of Flash (11.2), which is why (I’m guessing) the SHA1 values won’t match. I’m not sure what’s going on with Java, though, as that download isn’t a generic name (like the Flash downloads).

3

(imported comment written by Xie_Ran91)

Yes. Adobe just released an update for Flash Player.

The fixlets have been updated and published. The version is 435.

The JRE fixlets require modification as well. We will work on that and update the status here.

4

(imported comment written by SystemAdmin)

The issue with the JRE fixlets is that Oracle changed the way JRE executables are downloaded from their site. You cannot download it automatically using TEM agent (Need to accept the license agreement first on the Oracle’s before you can download the file). This used to be the case previously and the solution was to have BES manual caching for the jre executables. Link:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=390

We will be modifying the fixlets to reflect the changes.

You can look at one of the superseded fixlets - Java Runtime Environment 6 update 25 Available (JRE 6 Installed) (Superseded) for your reference on how it is to be done.

5

(imported comment written by FJA_Admin)

I still get the … Error:

Download error: “Windows Error: unknown error 0x800c0007”

Download requested on server:

URL: http://download.oracle.com/MANUAL_BES_CACHING_REQUIRED/jre-6u32-windows-i586.exe

SHA1: 9dfe823abf4148e1c5fdae5e7074e38f16729f2a

Size: 0 bytes

Next retry: 10 minutes. Retry now

Thanks

Sylvain

6

(imported comment written by FJA_Admin)

Bump!

jre-7u4-windows-i586.exe

Failed

[-]

[+] Download error: “Windows Error 800c0007: unknown error 0x800c0007”

Download requested on server:

URL: http://download.oracle.com/MANUAL_BES_CACHING_REQUIRED/jre-7u4-windows-i586.exe

SHA1: ceb139e161b183e7cd7f85762763e01868e752a6

Size: 0 bytes

Next retry: 9 minutes. Retry now

7

(imported comment written by SystemAdmin)

Hi FJA_Admin,

Are you sure you have manually cached the file properly. You should rename jre7-u4-i586.exe to ceb139e161b183e7cd7f85762763e01868e752a6 and place it in the BES cache folder. (mostly likely it will be something like “C:\Program Files (x86)\BigFix Enterprise\BES Server\wwwrootbes\bfmirror\downloads\sha1”)

8

(imported comment written by scutler)

Is there any way to get a list of fixlets that require manual caching? I would much rather go through and find them now and not find out about it a day after deploying a baseline to my network only to find out 90% of all systems are waiting for me to manually cache the file for the first fixlet.

Thanks

9

(imported comment written by scutler)

Is there any way to get a list of fixlets that require manual caching? I would much rather go through and find them now and not find out about it a day after deploying a baseline to my network only to find out 90% of all systems are waiting for me to manually cache the file for the first fixlet.

Thanks

10

(imported comment written by jeremylam)

This previous topic might help:

http://forum.bigfix.com/viewtopic.php?id=6987