Post Action Notification

@everyone,

Hope you guys are doing well.

I have a query regarding the Post-Action tab settings in BigFix. Currently, it appears that the available options are limited to restarting or shutting down the system once the action script has executed successfully. I’m curious as to why there isn’t an option to notify the user that the action has been completed.

In certain scenarios, it would be beneficial to inform users that their system is ready for use, especially when the action involves terminating tasks they were actively working on. Introducing a notification feature could significantly enhance user experience and clarity. Just sharing this thought out of curiosity, as I believe enabling such a notification would be a valuable addition.

There is a notification service you can use: Installing and configuring the email notification service
but probably doesn’t best fit your scenario.
You can think to some tricks: for instance, create a task that becomes relevant only after the previous action completes and just display a message.

There is, when taking any action, there is a “Messages” tab where you can enable the option to notify the logged-in user before and/or during execution.

For a completion message, you can use the action script below. You can either build your own BigFix task with it or simply append it to the end of any existing action script to display a popup notification to the user.

//Popup notification action script:
delete __createfile

createfile until EOF
x=msgbox("This is BigFix Notification, Enjoy ;-).", 64, "BigFix Notification")
EOF

delete popup.vbs 
move __createfile popup.vbs 
override run 
hidden=true
runas=currentuser
run cscript.exe popup.vbs

image

2 Likes

@vk.khurava , Thanks for the valuable information.

This is a proactive approach we are taking, why BigFix team is not working on this to have a built-in solution in console with more customization.

They are working on it, but there are many priorities in progress. However, they’ve provided the HCL Idea Portal for such feature requests. If customers feel a feature is a “must-have” and collectively vote on the idea, it gains traction, and HCL typically considers such enhancements for implementation in upcoming releases.

That said, someone with the right expertise can often build a workaround, like the one I mentioned earlier. With BigFix, almost anything is possible if you’re willing to think outside the box.

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