Pending Downloads

(imported topic written by SystemAdmin)

I have a baseline that includes the Install BES Client Helper Service. The status for the this action is Pending Downloads. When I look at the relay download status report, I see that the download failed. When I attempt to restart it, I see this:

Action: 335 downloading Tue, 07 Jun 2011 12:06:05 -0500

url 1 0 bytes of 0: http://software.bigfix.com/download/bes/util/BESClientHelper.exe

It this quickly fails

Failed:

Action: 335 Retry Mirror Request

url 1: http://software.bigfix.com/download/bes/util/BESClientHelper.exe

It’s a fresh install and I don’t see the SHA1 hash on the root server. Thoughts?