(imported topic written by Braian)
Hi All,
I have this pending items needed to be closed this months, Please suggest if you have any for this. Thanks all.
Pending Activities
Description
Microsoft Office
Should display “None” for computers with no MS Office installed
Microsoft Office
There is installed Office 14.0.6120.5004 but not reported
Microsoft Office
Office Home and Business 2013 version is not yet detected in current analysis
Microsoft Office
Office Home and Business 2010 should be detected instead of Single Image 2010
Microsoft Office
Detected Office Hybrid 2007 and Single Image 2010 but Office Home and Business 2010 only is installed
Microsoft Office
MS Office is displaying not reported but PCs are active
Microsoft Office
Problem on Product key (ex: SMC02001370 have installed office enterprise 2007 but the product key that is showing is for office 2003) because TEM generated 2 versions of MS office and 2 office product keys.
Microsoft Office
Cannot get product key of office home and business 2010 (Single image 2010)
Microsoft Office
Should display office product keys if there are more than 1 MS office version installed
Microsoft Office
Cannot get product key for office 2013
Microsoft Office
Change in Product key when different version of Office is reinstalled
Microsoft Office
Clean registry to eliminate MS office pro plus & pro hybrid double entries
Adobe Reader
Exclude “Extended Asian Language font pack for Adobe Reader XI and security update” in Adobe Reader Version analysis
Adobe Photoshop
Exclude “Support” in Adobe Photoshop analysis
Java
Exclude Java DB, Microsoft VM for Java,crystalreports.dataaccess,foundation.javalibs, Runtime Environment, java auto updater, java webstart, java media framework, doksoft properties editor, HDF-Java in Java analysis
Lotus Notes
Include Lotus Notes’ Fixpack level in Lotus Notes analysis
Lotus Notes
Multiple Lotus Notes version but just one version is installed (8.5.1 and 8.5.3) (8.5.2 and 8.5.3)
Lotus Notes
Lotus Notes Version is not reported but it is installed and visible in add/remove programs (8.5.2 and 8.5.3)
SAP Gui,
Photoshop,
Autocad,
Almost all analysis
Displaying not reported but computers are active
RAM
RAM size in GB format is not consistent with the actual/physical memory installed. Problem in RAM size (GB). Should detect the physical memory like (1280MB) 1.2GB, (1563MB) 1.5GB, and (3232MB) as 4GB
RAM
Amount of change in RAM size (previous RAM 1GB and current RAM is 1GB but there is an amount of RAM changed),
Amount of change in RAM size (previous RAM 512 MB and current RAM is 2GB but amount of RAM changed is wrong = -510MB)
RAM Type
Unknown, Other, Singular expression refers to nonexistent object, The operator wmi is not defined
CD ROM
Exclude Kingston and Huawei USB device in CD ROM analysis
IP and MAC address
Displaying none for IP address and MAC address and not reported even though computer is active
Hard Disk
Detected no value for Harddisk and get total hard disk size
TEM Console
Security Exposure Detected in TEM console (related to Background process “BESEmailer.exe” returned non-zero exit code 9: Unknown error detected in Web Report)
Domain/Workgroup,
Operating System,
Computer Manufacturer,
Computer Model,
Monitor,
RAM Type,
Max RAM Installable,
CD ROM,
Motherboard Serial No,
CPU
N/A
The expression could not be evaluated: Windows Error 0x80041002: Not found
The expression could not be evaluated: Windows Error 8004100a: unknown error 0x8004100a
The expression could not be evaluated: Windows Error 80041010: Invalid class
Not Reported even though computer is active
Location by IP range
N/A
User-defined error: not set
Software deployment / upgrade
Notify user after the installation