Just to make sure - https://help.hcltechsw.com/bigfix/10.0/patch/Patch/Patch_Ubuntu/c_site_subscription_ubuntu.html
Before you can deploy Ubuntu Fixlets, the BigFix server must be subscribed to the Patching Support site. After gathering the site, select the below task based on your deployment and run the task.
Task ID: 65 Setup Download Whitelist for Ubuntu (Windows Server)
This task is applicable to Windows servers.
Task ID: 66 Setup Download Whitelist for Ubuntu (Linux Server)
This task is applicable to Linux servers.
You must run the task, otherwise, you might encounter the following error: “The requested URL does not pass this deployment’s download whitelist.”
Ubuntu uses dynamic download while fetching the packages. As a security measure, the server blocks every dynamic download request except the ones with URLs that match the patterns in the white list file. Aside from the endpoints, ensure that the BigFix relay server is subscribed.
Please remember that the Patches will be downloaded from the BigFix Server itself.
If you want to retain the Log files - go through this document - https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0084943
And if you can please share Logs from -
- BigFix Client Log (Blacklist all of private information)
- EDRDeployment Logs