OSD: Download error "HTTP Error 28: Timeout was reached"

Usage and Config OSD
1

I’m having some trouble syncing an image to my OSD server. The generated “Profile Properties” action includes the WIM.BFOSD file, driverinfo.BFOSD, and three files I think are the OS resources as download links.

The WIM.BFOSD download begins (from http://besserver:52311/Uploads), but after transferring a couple of gigabytes it fails with HTTP Error 28: Timeout was reached.

The WIM image is 7.1 GB in size, it appears to be stalling between 1 and 2 GB into the download. What kind of log info should I look into, and what kind of settings should I be checking on the BES Server or Relay?

Edit: Just to check, pasting the download link into Chrome downloads just fine.

2

Hi

First think that comes in my mind, is to check if the download cache limit is set to a greater value than the 7.1 GB and the download also:

“_BESGather_Download_CacheLimitMB”
"_BESClient_Download_NormalStageDiskLimitMB"
"_BESClient_Download_PreCacheStageDiskLimitMB"

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Configuration%20Settings

3

Yeah the download limit was large enough. Apparently we were having a SAN issue that affected the BES server. It eventually worked after enough retries.

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