OS Deployment - Problem with getlocalename-2.0.exe on Windows 7

Usage and Config
1

(imported topic written by SystemAdmin)

When I tried to capture image for Windows 7 from OS Deployment - Capture Images Wizard, it failed at “Create Image Info File”. To be specific, the getlocalename-2.0.exe failed to get the locale info to input it to the image info file. I have to manually edit the action script and re-deploy the actions w/o getting locale info.

Wonder if there any ways to customize the wizard so that we can ignore getting locale info or using the right version of getlocalename-2.0.exe which actually works?

P/S: The getlocalename-2.0.exe has no problem with WinXP.

2

(imported comment written by JasonHonda)

Can you explain more what the problem is that you are seeing? Are you able to run the tool? What is the output of the tool?

Is it just that the action is failing around that area?

Download and run the tool manually from http://software.bigfix.com/download/osd/getLocaleName-2.0.exe from a command prompt on the Windows 7 machine in question and what is the output?

Thanks.

3

(imported comment written by SystemAdmin)

The tool output “nothing” when I run it manually in command prompt. That’s why if we run getlocalename-2.0.exe > example.txt, the example.txt is empty.

The action won’t fail when it runs the command, but it will fails when it tries to get the locale info from 1st line of example.txt (I forget the exact filename generate by the wizard)…

4

(imported comment written by SystemAdmin)

You may want to open a case with Support. If you do please provide as much detail as possible on the steps you are using to deploy your image.

Please include step and screenshots leading up to and including the error.

A case can be opened with Support via the Service Request Tool here: https://www-946.ibm.com/support/servicerequest