Oracle Patches Failing

Usage and Config
1

I have all of a sudden failed Oracle patches (all patches). None have given me an exit code. The EDR _DeploymentResults.txt file is not really giving me a clue as to what might be the issue. All I see is the following:
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9GAx8664BaseOS-filenames.solvx
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9GAx8664BaseOS-filenames.solvx
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9GAx8664BaseOS-updateinfo.solvx
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9GAx8664BaseOS-updateinfo.solvx
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9UEKR7x8664-updateinfo.solvx
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9UEKR7x8664-updateinfo.solvx
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9addonsx8664.solv
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9addonsx8664.solv
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9x8664CodeReadyBuilderUnsupported.solv
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9x8664CodeReadyBuilderUnsupported.solv
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9x8664CodeReadyBuilderUnsupported-filenames.solvx
6955 : 2026-02-12 07:15:23 : INFO : deleting the file /var/opt/BESClient/oelr2dnf/cache/OracleLinux9x8664CodeReadyBuilderUnsupported-filenames.solvx
6955 : 2026-02-12 07:15:23 : INFO : /var/opt/BESClient/oelr2dnf/cache/OracleLinux9BaseOSLatestx8664
6955 : 2026-02-12 07:15:23 : INFO : deleting metadata with out hash

In the Log file I can see the action to download the files:

ActionLogMessage: (group:581609,action581709) Submitting download request
ActionLogMessage: (group:581609,action581709) Download url: 'OELProtocol://get.repo.list.content/oel/9/x64'
ActionLogMessage: (group:581609,action581709) Download url: 'OELProtocol://get.file/aHR0cHM6Ly95dW0ub3JhY2xlLmNvbS9yZXBvL09yYWNsZUxpbnV4L09MOS8wL2Jhc2Vvcy9iYXNlL3g4Nl82NC8=/repodata/0ab490f3>
ActionLogMessage: (group:581609,action581709) Download url: 'OELProtocol://get.file/aHR0cHM6Ly95dW0ub3JhY2xlLmNvbS9yZXBvL09yYWNsZUxpbnV4L09MOS8wL2Jhc2Vvcy9iYXNlL3g4Nl82NC8=/repodata/1fab53f0>
ActionLogMessage: (group:581609,action581709) Download url: 'OELProtocol://get.file/aHR0cHM6Ly95dW0ub3JhY2xlLmNvbS9yZXBvL09yYWNsZUxpbnV4L09MOS8wL2Jhc2Vvcy9iYXNlL3g4Nl82NC8=/repodata/413d0369>

I do not find any errors in the file. Has this happened to anyone? I might have to open a ticket with support.

2

Fixed, (even though the department denied that Sentinel One was blocking it)

we re-registered the RHEL and OEL plugin, the action showed successful.
however, the OEL plugin.ini could not start.
we've found out that the plugin.ini was missing in OEL plugin even though we already re-registered it, customer disabled AV for troubleshooting
we re-registered the OEL plugin and confirmed the plugin.ini

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