Offline computers in the console long time

Hi Team,

We have Server Windows 2008 R2 local SQL 2008 database installed
IEM 9.2.363 Server Installed

I am facing problem Offline computers in the console

We have check firewall off and we run the Diagnostic tool on the system

NETWORK TESTS are all success steel systems are not reporting?

We have check fillDB log information

Unable to parse chunk of compressed file in buffer; discarding chunk. (Client report has no verified signer. Discarding message from computer 7086149)
Wed, 16 Sep 2015 16:15:20 +0530 – 1604 – Encountered at least one error while processing archive file E:\Program Files (x86)\BigFix Enterprise\BES Server\FillDBData\bufferdir\000000000002cb08 in buffer; the archive was processed, but at least one part of it was discarded.

Regards
Suresh

Hi Suresh,

Can you provide a bit more details about the offline computers in the Console? Is this occurring with all of the endpoints, or a subset? If a subset, does it appear to be the same endpoints? Do the offline endpoints report in if an action is deployed to them?

Given the many potential factors here, it may be best to open a PMR to troubleshoot this issue:

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