Office Activation

KT123 · June 5, 2025, 1:58am

Thank you for your reply.

I have tested the script manually on the user’s machine, and it is working fine. The user can double-click the script to run the activation batch file and activate the Office license with user/ administrator permission. This confirms that both the XML and activation script are functional.

However, my BigFix server is running without an internet connection, while the user’s workstation accesses the internet through a proxy. The error code 0x80072ee2 seems to indicate an inability to access the internet. I am unsure why the script is not running with the user’s proxy settings.

Here are the details for reference:

Office2024Configuration.xml
The system automatically hides the XML script. I added a dot (“.”) at the beginning of each XML line.

<.Configuration ID=“17f1e89c-6700-4e56-845c-d612633dc323”>
<.Info Description=“Boss Company” />
<.Add OfficeClientEdition=“64” Channel=“PerpetualVL2024” SourcePath=“\\Server01\Share” Version=“16.0.17932.20328” AllowCdnFallback=“TRUE” MigrateArch=“TRUE”>
<.Product ID=“Standard2024Volume” PIDKEY=“XXXXX-XXXXX-XXXXX-XXXXX-XXXXX”>
<.Language ID=“en-us” />
<.Language ID=“zh-tw” />
<.ExcludeApp ID=“OneDrive” />
<.ExcludeApp ID=“OneNote” />
<.ExcludeApp ID=“Publisher” />
<./Product>
<.Product ID=“ProofingTools”>
<.Language ID=“zh-tw” />
<.Language ID=“en-us” />
<./Product>
<./Add>
<.Property Name=“SharedComputerLicensing” Value=“0” />
<.Property Name=“FORCEAPPSHUTDOWN” Value=“FALSE” />
<.Property Name=“DeviceBasedLicensing” Value=“0” />
<.Property Name=“SCLCacheOverride” Value=“0” />
<.Property Name=“AUTOACTIVATE” Value=“1” />
<.Updates Enabled=“TRUE” />
<.AppSettings>
<.Setup Name=“Company” Value=“Boss Company” />
<./AppSettings>
<.Display Level=“Full” AcceptEULA=“TRUE” />
<./Configuration>

Activation bat script
@echo off
c:
cd
cd .\Program Files\Microsoft Office\Office16
cscript ospp.vbs /act

orbiton · June 7, 2025, 5:22pm

Ignore the BigFix part.

If you want to upgrade to Office 2024 from Office 2019, I think you are doing the following steps:

Removing Office 2019
Transferring the Office 2024 ODT and Configuration file to the machine
Start the Office 2024 Installation

If you are doing those steps manually, I still think you are getting the same result of the Activation status right?

Can you share the Configuration XML you are using and of course obscure the sensitive information?

You said that you are using MAK to Activate Office - please look into the Official Docs - Activate volume licensed versions of Office by using MAK - Office | Microsoft Learn

KT123 · June 23, 2025, 1:51am

Thanks for your information,
We already input the required information in XML, but still not work, please kindly help to advise, thanks.

Office2024Configuration.xml
The system automatically hides the XML script. I added a dot (“.”) at the beginning of each XML line.

<.Configuration ID=“17f1e89c-6700-4e56-845c-d612633dc323”>
<.Info Description=“Boss Company” />
<.Add OfficeClientEdition=“64” Channel=“PerpetualVL2024” SourcePath=“\Server01\Share” Version=“16.0.17932.20328” AllowCdnFallback=“TRUE” MigrateArch=“TRUE”>
<.Product ID=“Standard2024Volume” PIDKEY=“XXXXX-XXXXX-XXXXX-XXXXX-XXXXX”>
<.Language ID=“en-us” />
<.Language ID=“zh-tw” />
<.ExcludeApp ID=“OneDrive” />
<.ExcludeApp ID=“OneNote” />
<.ExcludeApp ID=“Publisher” />
<./Product>
<.Product ID=“ProofingTools”>
<.Language ID=“zh-tw” />
<.Language ID=“en-us” />
<./Product>
<./Add>
<.Property Name=“SharedComputerLicensing” Value=“0” />
<.Property Name=“FORCEAPPSHUTDOWN” Value=“FALSE” />
<.Property Name=“DeviceBasedLicensing” Value=“0” />
<.Property Name=“SCLCacheOverride” Value=“0” />
<.Property Name=“AUTOACTIVATE” Value=“1” />
<.Updates Enabled=“TRUE” />
<.AppSettings>
<.Setup Name=“Company” Value=“Boss Company” />
<./AppSettings>
<.Display Level=“Full” AcceptEULA=“TRUE” />
<./Configuration>

Activation bat script
@echo off
c:
cd
cd .\Program Files\Microsoft Office\Office16
cscript ospp.vbs /act

orbiton · June 23, 2025, 10:53am

I see few things :

SourcePath=“\Server01\Share”

And

<.Display Level=“Full” AcceptEULA=“TRUE” />

This means that when you start the Installation it will try an access a File Share which should contain the 16.0.17932.20328 content AND it will show a Window of the Progression on the User’s Desktop

Is this what you intend?

Remember that BigFix Install through SYSTEM Account - With that, You need to Provide the right NTFS & Share permissions and also make sure to Hide the installation window.

KT123 · June 24, 2025, 12:45am

Thank you for your prompt response.

I would like to clarify a couple of points regarding the installation:

Could the SourcePath be set to “\\Server01\Share” This would allow the installation to retrieve files from the local share drive rather than from a slower link.
I understand that the setting should be “Level=“None”” since the installation is running with the system account. As the client side does not display the installation screen, I believe this should not pose any issues.

Additionally, based on my XML file, the Office 2024 installation via BigFix should be successful; however, the activation process does not appear to be working. While the activation batch script runs successfully on the local computer, it fails when executed through BigFix. The log file indicates an error code of 0x80072ee2, which suggests an inability to access the internet. I am uncertain why the script is not functioning with the user’s proxy settings.

KT123 · July 9, 2025, 1:02am

Has anyone experienced a similar problem?

JasonWalker · July 9, 2025, 6:57pm

When it’s running as LocalSystem, it may not use the user’s proxy settings. How are you configuring the proxy settings for the user? Do they enter them manually, or GPO, or something else?