I just recently installed a new TEM Server with the need console and client components on a Windows 2003 server. I did a fresh install of SQL with the installation and everything seems to work fine (no error messages). My issue is that when I open the console their are absolutely no fixlets, tasks, or anything. I am looking to add the MDM component to it. Originally when I installed a server to test it on another computer, it came packaged with a lot of different tasks/fixlets.
On this install, I used a brand new license authorization file to generate a new pvk/crt. I attached a picture of the console. If it is hard to see, you’ll notice that there are all 0’s by everything except the sites. In the sites there is the BES Support (but nothing in the site itself). What could be the issue?
If you just installed the server, and you are on a slow connection, it may still be gathering BES Support. Does the console indicate what version you have gathered, or does it still say 0?
It is possible that something is misconfigured that prevents you from gathering the site.
Here is a troubleshooting page I have found on the subject:
If you just installed the server, and you are on a slow connection, it may still be gathering BES Support. Does the console indicate what version you have gathered, or does it still say 0?
It is possible that something is misconfigured that prevents you from gathering the site.
Here is a troubleshooting page I have found on the subject:
Thanks for the response. I am actually in the middle of just reinstalling since I don’t have any client deployments yet. Once it is up and running freshly I will wait a bit to see if it gathers. Do you know how long it takes?
I tried to reinstall with a fresh license auth, key, sql express, and everything I could. It still gives me the current version 0. Even from the technical help link you sent, the steps have confirmed a 0 version. There doesn’t seem to be a way to force update it. Even with the gather action. Anyone have ideas?
I reactivated the license and it updated the BES Support site with about 15 items. However, I can’t add any sites or activate new pieces like the MDM site or anyting else. I was able to load an external site masthead from the previous install for Asset discovery and licensing. Those will gather, but the MDM still does not. I don’t know what I need to load to activate the MDM site.