New update to BigFix Software Distribution and the Self-Service Application: site 114

The BigFix team is pleased to announce an update to Software Distribution and the Self-Service Application.

Reasons for Update

New Features in Self Service Application (SSA 3.2.3):
• You can now use hyperlinks (HTML tags) in action pop-up notifications (In the text description area). This allows users to easily click through to a website with additional information.
• To help accommodate employee needs they can choose custom snooze date & time for Self-Service Application (SSA) actions.
• To minimize employee interruption System Administrators can choose a threshold for maximum number of SSA notifications allowed on the screen. When the threshold is exceeded, the panels are replaced with a single summary notification.

Fixed issues:
• KB0098225: SSA allows to close a message requiring a restart even when the deadline has been reached
• KB0101762: Software Distribution Analysis does not work on MacOS

Actions to Take
• Gathering of the site will automatically show the new updates.
• Users of the BigFix Self Service Application will need to update this component to version 3.2.3 using the following fixlets from Software Distribution site:
o Fixlet 302 to upgrade SSA for Windows.
o Fixlet 304 to upgrade SSA for Mac OS.

Published Site Version
Software Distribution, site version 114

– The BigFix Team

For those looking for documentation on the new HTML tags capability you can find that information in the Device Owners Guide located here.

Post action custom snooze documentation is here.

Maximum number of notifications documentation is here and is the “Collapsing Threshold” setting.

2 Likes

It would be helpful if

  • Software Distribution fixlets include release date metadata
  • SSA fixlets include versioning in the fixlet name, in alignment with the rest of the BigFix family modules.

cc @Aram, @adinia

5 Likes

Hi,
we will add the metadata to our Fixlets in next site refresh.

About to include the SSA version in the fixlets, we are investigating the other family modules.

Thank you for notifying us

1 Like

Wonderful, thank you!