New to authoring tasks or fixlets

Content Authoring BigFix.me
1

New to authoring tasks or fixlets and need help on deploying a SEP communication package

2

i currently get an error code 14,
here is what i have to deploy;
sylink.xml
SylinkDrop.exe
SylinkDropCommand.xml

SylinkDrop.exe calls on Sylink.xml and writes to sylinkDropComand.xml …this is not happining

prefetch d8f63fc7b0c0dc03a94293de2b6478dd0093e0a6 sha1:d8f63fc7b0c0dc03a94293de2b6478dd0093e0a6 size:181669 http://ALTPHYSECSTAP01:52311/Uploads/d8f63fc7b0c0dc03a94293de2b6478dd0093e0a6/WindowsCommunicationUpdater.tmp sha256:2ddd9471e4ab81900c01d9d7e4193c810e63865333f9cd1be99af9bda62ef5d6
extract d8f63fc7b0c0dc03a94293de2b6478dd0093e0a6

waithidden __Download\SylinkDropp.exe

3

You might have to check with the vendor of that software as exit Code 14 is not one I’ve ever seen before, nor one that is recognized as an MSI exit code. While I wouldn’t expect an EXE to return MSI exit codes for the most part, some vendors do wrap their MSIs in EXE formats…

A quick Google search, however, reveals that Exit Code 14 might be a Windows code for “Not enough storage is available to complete this operation”. Might be worth checking…

4

Thank you, i hav e done some reasearch and on the error code 14 and out of storage woould not be the case on this , plenty of room.

5

Two things come to mind:

  1. You’ve got a typo in your waithidden command: SylinkDropp.exe should just have the one P presumably?
  2. This isn’t a BigFix problem so much as knowing how to use SylinkDrop.exe from the command line. My fixlet that converts unmanaged SEP clients to managed ones uses this syntax:

wait __Download\sylinkdrop.exe -silent __Download\sylink.xml

I don’t know anything about writing to the DropCommand file, so maybe you’re trying to do something different.

6

Just as an FYI - the Windows error message “Not enough storage is available to complete this operation” is usually a memory issue not a drive space issue.

7

I don’t think Symantec returns standard Windows error codes. You may need to check their forum, but sylinkdrop has also been very problematic in my environment.