(imported topic written by BenKus)
Hi everybody,
In an effort to apply better metrics to our support process, we have created an ongoing support survey that we hope people will use to let us know how we are doing… If we are doing well, we would like to know so we can try to maintain our quality service… and if we need improvements in some areas, we would like to know that too!
The survey is very fast and we all would appreciate some responses so if you have ever contacted our support directly, please fill out our survey.
http://support.bigfix.com/survey/supportsurvey.html
Thanks!
Ben