New Software Distribution Options

Good morning!

I created a new task today from software distribution and the new Self-Service Application option was still on Default. When I ran the action to do a new install of the software, I was given a trash can and only a removal icon. When I selected that, it still proceeded to install the software, since it was not already installed. So, I had a few questions about this new offering:

  1. What is used to determine which icon/option it gets when its still on Default? The relevance I used to determine if it was given the offer ran was looking under the uninstall regkey, it was relevant for the action, but since choose the remove icon, I was curious how it chooses that over a Get or Install option.
  2. I ran a few other actions from fixlets that were created with in software distribution and got mixed results. I ran a new install action that was created after the April update and once again got the remove/trash can offer. I then ran two new install offers that were created before that update and got the older Get options. So, from that testing, I am also wondering will I need to update and resend these offers? Are offers that were created before the update still going to be Get and anything after that going to possibly default to the trash can/remove.

Thanks for any additional info you can provide.

When an offer icon or button label is set to Default, the Self-Service Application determines whether to display "Get/Install" (Download icon) or "Remove" (Trash can icon) based on the MIME fields embedded in the Fixlet/Task metadata, rather than dynamically evaluating your relevance on the client

Hello,

The button label displayed by SSA depends solely on the value of "actionType" in the action metadata.

If "actionType" is not present or is set to "none", SSA uses the default labels: "Get" for Offerings and "Run" for Action Requests.

Regards,

Mariano from the SSA L3 Support Team

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Thanks for the response. I have an offer that I just sent out and got the remove/trash can and I am seeing this:

So shouldn’t this one default to Get?

{"version":"8.2.2","size":153899088,"actionType":"none","icon":"data:image/png;base

Hello @beachbound2 ,

I confirm that the "actionType":"none" fallbacks to “Get” on Offering tab.

I checked in the code and the remove/trash can is displayed only if “actionType”=”uninstall”.

Could it be that you have another action (maybe old) with the “actionType”=”uninstall” setting in your environment?

Please check and open a support ticket for further assistance.

Regards,

Mariano from the SSA L3 Support Team