We are using Web Reports to send notification emails to distribution lists. However (and this is user based, not tech based) we encounter the “reply-all” storm when someone replies with a question to the email sent by web reports.
Someone will reply-all, to which others will “reply-all” telling them to not “reply-all” and it spirals with thousands of emails being sent before it stops.
This can be addressed by limiting the users able to send to a DL, but the we need to have the DL owners do that (which is just not reliable). It would be great if there is a way to have Web Reports use To: CC: and BCC: when sending alerts.
Does anyone know if this is possible OR if it could be made possible with a local code edit?
If not, this may be one for an RFE.