My BigFix freezes everytime i try to run it

(imported topic written by RICKLW91)

ever since the first time i had to reformat due to virus infection my BigFix program has not worked at all. it still alerts me that there are relevant issues and it appears to load up when i first click on it, but then it freezes solid and i can’t do anything at all with it. i have to ctrl/alt/delete just to get it to close again. meanwhile the fixlet messages just continue to pile up and i am left fealing quite vulnerable. anyone have any idea as to what is causing this?

rick wilson

(imported comment written by BenKus)

Hello,

This forum is for BigFix Enterprise users who represent companies that have purchased BigFix. Please use http://help.bigfix.com for information about the BigFix consumer edition. In particular, you should follow these instructions: http://help.bigfix.com/general/bfproblem.shtml

Ben