Multiple Process running of BES Client

Usage and Config Platform
1

(imported topic written by SystemAdmin)

Hello,

We have installed BigFix few months ago 8.1, issue with this is whenever user login into the system it start new process of BES Client, If Multiple users logged into a Win2k3 or 2k8 Server it start multiple process of BES Client and due to this CPU/memory utilization go High

Is there any way to keep a Single Process running on each system?

Regards,

Swapnil

2

(imported comment written by mcalvi91)

is it the besclient.exe or the besclientui.exe that is spawning multiple processes each time a user logs in? You can set some settings to disable the UI from spawning when a user logs in.

3

(imported comment written by SystemAdmin)

Hi,

Sorry for delay reply,

It’s BESClient.exe which is running for all single users whoever login into the system

If in any system 5 users loging then 5 BESClient.exe will be running

Regards,

Swapnil

4

(imported comment written by mcalvi91)

hmmm, might wanna check how the service is configured. The BESClient.exe should be run at start up when the service starts. the besclientUI.exe should start when the user logs on.

5

(imported comment written by SystemAdmin)

Yes, You are saying is correct, whenever user login into the system it start it, But on Win2003,2008 Server if 5 users logged in then 5 BESClient.exe is running

My concern is on Win2003/2008 system if 5 users login then BES should run single BESClient.exe it should not be 5

I will send upload Screen shot of Task manager

Thank for your reply.

Regards,

Swapnil

6

(imported comment written by BenKus)

There is only allowed to be one instance of BESClient.exe running on a computer at a time. Can you post a screenshot of the processes you see running?

Thanks,

Ben

7

(imported comment written by MrFixit)

Depending on your configuration for the BESClient UI you may have multiple instances of the BESClientUI.exe, one per logged in user, or only one per local console user or none. You should only have one instance of BESClient.exe on any system at a time.

Look at the BES Support Task: ID=573 “BES Client Setting: BESClientUI Enable Mode”

We have all of our nodes set to local to avoid the large number of instances of BESClientUI on terminal servers.

8

(imported comment written by SystemAdmin)

Sorry for my late response on it, In the new client version it got resolve now

Thanks you very much for all you help and suggestion

Regards,

Swapnil

9

(imported comment written by SystemAdmin)

Issue resolved after new client version installation

Thanks for all suggestion/help on this

Regards,

Swapnil