Msiexec 1619 error

I’m trying to build an Adobe Acrobat Reader installer task that includes the latest patch file and a custom transform. The needed files are contained in the folder “Reader”. It performs a perfect silent install from the command line. When I try to deploy via a BigFix task I get this error:

At 09:59:37 -0400 - actionsite (http://iem.uts.sc.edu:52311/cgi-bin/bfgather.exe/actionsite)
Command started - wait “C:\Windows\system32\msiexec.exe” /i “C:\Program Files (x86)\BigFix Enterprise\BES Client__BESData\opsite212__Download\Reader\AcroPro.msi” PATCH=“C:\Program Files (x86)\BigFix Enterprise\BES Client__BESData\opsite212__Download\Reader\AcroRdrDCx64Upd2400120615_MUI.msp” TRANSFORMS=AcroPro.mst /qn (action:516199)
Command succeeded (Exit Code=1619) wait “C:\Windows\system32\msiexec.exe” /i “C:\Program Files (x86)\BigFix Enterprise\BES Client__BESData\opsite212__Download\Reader\AcroPro.msi” PATCH=“C:\Program Files (x86)\BigFix Enterprise\BES Client__BESData\opsite212__Download\Reader\AcroRdrDCx64Upd2400120615_MUI.msp” TRANSFORMS=AcroPro.mst /qn (action:516199)
At 09:59:39 -0400 -
ActionLogMessage: (action:516199) ending action

Any idea why the Msiexec is not finding AcroPro.msi? Thanks!

It looks like you are missing a back slash between opsite212 and __download in your path opsite212__Download. How are you defining the path to the msi and msp when in your wait command because it doesn’t look like the action is building the path to the file correctly.

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I modified the action statement after the prefetch block to:

wait “{pathname of system folder & “\msiexec.exe”}” /i “(pathname of client folder of current site) & “__Download\Reader\AcroPro.msi”” PATCH=“(pathname of client folder of current site) & “__Download\Reader\AcroRdrDCx64Upd2400120615_MUI.msp”” TRANSFORMS=AcroPro.mst /qn

This statement evaluates successfully in the debugger. The 1619 error is gone and the log says:

Relevant - Software Distribution - Deploy: Adobe Acrobat Reader Test (fixlet:516214)
At 11:28:54 -0400 -
ActionLogMessage: (action:516214) Action signature verified for Downloads
At 11:29:09 -0400 -
ActionLogMessage: (action:516214) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:516214) Action signature verified for Execution
ActionLogMessage: (action:516214) starting action
At 11:29:09 -0400 - actionsite (http://iem.uts.sc.edu:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded (Prefetch download manager collected file) prefetch 7f35dfee7e38e426ee4b1d7fdabca3607293e618 sha1:7f35dfee7e38e426ee4b1d7fdabca3607293e618 size:697404286 http://iem.uts.sc.edu:52311/Uploads/7f35dfee7e38e426ee4b1d7fdabca3607293e618/Reader.tmp sha256:09a7bd1d7bf50032a7d781bb216d15c0bed0ebec51fae0138305a3cb58b6cc17 (action:516214)
At 11:29:23 -0400 - actionsite (http://iem.uts.sc.edu:52311/cgi-bin/bfgather.exe/actionsite)
Command succeeded extract 7f35dfee7e38e426ee4b1d7fdabca3607293e618 (action:516214)
Command started - wait “C:\Windows\system32\msiexec.exe” /i “(pathname of client folder of current site) & “__Download\Reader\AcroPro.msi”” PATCH=“(pathname of client folder of current site) & “__Download\Reader\AcroRdrDCx64Upd2400120615_MUI.msp”” TRANSFORMS=AcroPro.mst /qn (action:516214)
At 11:29:28 -0400 -
Encrypted Report posted successfully

The task now reports “Running”, never completes, and the app fails to install on the client.

I notice the leading \ in __Download is failing to show in my posts, but it’s there.

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Try using the ‘preformatted text’ rather than ‘quote’ formatting. On mobile it looks like thi

From your logs, it looks like you’re not using the relevance substitution tags { } around pathnames you construct from the ‘client folder of current site’ relevance statements

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