Then it is probably an issue with the security profile of the BigFix Client, which runs as LocalSystem. I would look for documentation from the publisher of the software on installing it for all users, since it runs fine when you install it as a normal user.
It appears to be a problem with the MSI running, not necessarily with BigFix itself, so our insights here may be limited. You should contact the vendor for support.
That said the easiest way to troubleshoot would be to use psexec (from microsoft.com/sysinternals ) to open a shell under the SYSTEM account and run the MSI install interactively to see whether it gives any useful error messages.
Psexec doesn’t come with Windows by default.
I mean to troubleshoot the MSI package, download psexec, log on to the machine, open a command prompt, use psexec to open a command prompt in SYSTEM context, and use that SYSTEM command prompt to run your installer.
Not silently. Just run the installer and see whether the installer gives a useful error message