I have been trying to find a link or documentation about how to move an agent from one server to another. So far all I can find is to uninstall and reinstall. Is that all there is? If you can point me in the right direction, I am more than willing to do more investigation.
Use Task ID 460 in the BES Support site for Windows and BES version >=7. For other OSes and versions, you can find the appropriate task by searching your fixlet content for ‘switch masthead’.