Missing patches, or patches not relavent. C'mon IBM!

(imported topic written by rmnetops91)

The following updates are available on the Microsoft Windows Update site, for a Windows Server 2003 Enterprise w/SP2, but it’s not showing relavent at all in BigFix. I verified other relevance is processing just fine, which leads me to believe the fixlet relevance is buggy. Our company is close to dropping this product if patches can’t be applied properly, where Windows Update can. This is an ongoing problem. And FYI, the patches below are critical security updates:

KB972270

KB963093

KB982132

KB2510531

(imported comment written by SystemAdmin)

Hi:

We are working on this issue.

Could you run the following relevance on your system and post the result here?

That would be very useful for us to identify the causes.

Q: value “currentversion” of key “HKEY_LOCAL_MACHINE\software\microsoft\windows search” of registry

Q: (name of it, version of it) of files of (folder “WINDOWS DESKTOP SEARCH” of (value “ProgramFilesDir” of key “HKLM\Software\Microsoft\Windows\CurrentVersion” of registry as folder))

Q: version of file “mssph.dll” of (system folder)

Q: version of file “Spupdsvc.exe” of (system folder)

Q: version of file “t2embed.dll” of (system folder)

Q: version of file “fontsub.dll” of (system folder)

Q: version of file “jscript.dll” of (system folder)

Q: version of file “vbscript.dll” of (system folder)

Q: version of regapp “iexplore.exe”

Thanks.